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  • It was launch day for the iPad Air. I knew I didn't want to stand in line so I ordered it online to be picked up opening day. I arrived just shortly after opening. There was a line for people who didn't order ahead of time and another line for preorders. Fortunately I didn't have to wait nearly as long as the others. The guys outside directing people where to go were so happy and upbeat! I was approached by Michelle who was such a cheerful and helpful employee! All we had to do was give her our confirmation number. There were 'runners' in the back to bring out the product for those on the sales floor. Before I knew it, I had my new electronic toy and was on my way back home. The whole experience probably took about 15 minutes! That's how quick and efficient they are! I am such an Apple fan. I love their products and their stores. I always have great customer service when I need something. I should've taken Forrest Gump's advice and invested in the 'fruit' company back in the 90's. Thanks again Apple!
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