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  • If you are considering buying or leasing a Cadillac, this is the place. Take the time to introduce yourself to these wonderful people. I want to give a shout out to the crew: Bruce "Battle Born" Kline was my salesman along with Tom "Pilot" Fraley backing him up, Manny "Supermanny" Castillo and his Office Space printer made the finance work seamlessly, Ryan "Golf Pro" Hardy for making the deal work and twisting the arms of those bankers, and Steve "Radar O'Reilly" Briese for having everything under control just when I needed it (literally!). Special thanks goes to Glen Pirtle (General Manager) for managing the business even a super-critical guy like me can appreciate. Update to follow regarding service when available. Ok, nothing's perfect. There were small things like missing owners manual and a dropped CarFax report, but those are easily rectified...and what counts is the dealership has a culture of going the extra mile for the customer's business. Cadillac Of Las Vegas goes the extra mile for the customer's business. This dealership is a "Sonic Automotive" business that values loyalty from customers and employees alike. It took me four years (FoUr YeArZ) to commit, and that whole time the same crew was with me. How many people do you know work at the same place for four years? These guys work for a dealership and are successful and that's why the dealership keeps them. Grade A+ customer service. I'll be looking forward to many more check-in experiences with this group of folks for many years to come.
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