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  • My fiancee, who studied architecture and has keen eye for detail, and myself, the household accountant, are very particular people. We shop extensively for the best quality of goods and products, at the best prices. We do extensive researching when we shop for important things both retail and online (TV, furniture, etc), so have a good feel on what is a "good deal" when we come across it which also means we won't compromise quality for price. We knew what design / concept we wanted and shopped high and low for our wedding bands and came across BRILLIANT JEWELLERY (jewellerybrilliant@gmail.com) in the First toronto Jewellery Exchange (I think booth #20). Farhad, the owner was absolutely amazing. No pressure selling, just providing us with knowledge and encouraged us to do our research and to compare options, which we did, but we ended up going back to him because of his offering. I'm an avid believer in customer service and expectations as its the cornerstone in retailing and winning repeat cutomers, especially if the retailer stands behind their product and Farhad's service exceeded those expectations. He over delivers, is patient, and really understands our concepts in designs especially when we talk about curves and specific design details in sketches and hand motions to convey what we mean. He's able to take our ideas and relay that message to the jeweler to make a product that is better than what we expected. He's also very confidential, my fiancee made secret visits, in addition to us creating our wedding bands (we were going to elope), to create an additional diamond engagement ring that matched with my wedding band. As in most great businesses, he doesn't advertise, so its all word of mouth, which I am thanking him by "paying it forward" by writing this review all while helping others with their wedding ring/band or any custom jewellery search. Definitely come by for a visit and discuss with him your ideas, do your reasearch, and you'll understand why my fiancee and I are so impressed! Good luck hunting future bride/groom to be and other jewellery hunters!!!
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