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  • this review will be a bit all over the place because of our experience... i've had a $10 restaurant.com coupon for almost a year and finally made it there. i was looking forward to their buffet so i could try a variety of Cuban dishes. i've never had Cuban food before. they said they wouldn't take the restaurant.com coupon! server said they only take Groupon coupons for the buffet, BUT they stopped the buffet two weeks prior! the server walked away with our drink order, we were baffled, so i check their website on my phone and it advertises a buffet! i called restaurant.com and easily got the certificate refunded. my friend (female latina) read them the riot act and asked to speak to the manager. they said the manager had just left to go shopping. they eventually called the owner who said they are in a lawsuit with restaurant.com, but they would honor $10 discount. now on to the regularly scheduled review. the menu is HUGE! almost 150 items!!! no, i didn't count them; thankfully they have everything numbered! i ordered the Sandwich Cubano ($7.99) which came with a small bowl of fries and my friend got the Pollo a la Pancha ($12.95) that came with some very dark rice and beans. they served warm (fresh?) bread that was pretty good. once it finally came, my sandwich was awesome! i was a little worried about the combo of pulled park, sliced ham, cheese, dill pickles, and mustard but my mouth was in heaven! the pressed Cuban bread was pretty tasty, too. The pollo was, um, bland. i thin, smallish breast that had little taste. the rice was a little salty but pretty tasty. so, there customer service is good, waitstaff is fairly attentive and my sandwich rocked! their advertising and speed of service needs some work. i also enjoyed the Cuban music they played, although it was a bit loud for lunchtime. PS: the buffet is still advertised on their website. :(
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