Zen Massage has a nice, friendly environment. I have been there 2 times--one for Reiki and one for a deep tissue massage. My deep tissue massage was great. I came out of the appointment feeling much better. I booked a 1 hour appointment, however, and my therapist started 10 minutes late. I was not reimbursed that 10 minutes, so I paid the full amount for a 50 minute massage. I was disappointed with that because I expected to get what I paid for.