I stopped in today to buy a bra to wear during my pregnancy. I knew exactly what I wanted and have tried it on here before. I never bought it before because it's not pretty, but right now I couldn't care less how pretty my bra is- I just need it to be comfortable. They measured me and brought out bras to try, as usual. One did fit, but it was not they style I wanted- I actually already have 2 of that one at home and I don't like it. I told her exactly which bra I was looking for. It's a plain, thick strapped, not pretty t shirt bra. She came back with a black lace bra. I told her again what I was looking for. She came back with the bra I already have, in multiple colors, and the same bra I came in wearing today. She would not tell me what size I measured and I couldn't see it on the bra because they removed the sizes, or covered them up. They do their own "custom sizing" now and it does not have a cup size- just numbers. I want to order the bra I was looking for but they didn't seem to want to help with that. She answered the phone and never came back to help me.I have purchased many bras there in the past, but I won't be going back anymore.