Was there for the Halloween ball the other night. The place was completely packed. Stood at the bar and it took 30 minutes to order a drink. The bartenders saw me, but didn't acknowledge me. Finally, KARIANNE grabbed my drink order after I asked numerous times. I am a server myself and I understand the stress when it's busy. I felt bad that all the bartenders were slammed, so I left a CASH tip that was more than 20% with my receipt and wrote "cash" as the tip. I kept my signed receipt. I guess my tip wasn't enough because KARIANNE decided to write in a tip that I wasn't aware of until I checked my bank account this morning. I understand mistakes happen, but I specifically showed her that I left her a cash tip when I was at the princess a couple nights ago, so this wouldn't happen. This is a five star resort, there shouldn't be idiots working here. That is STEALING. IF I come back, I will be bringing cash only.