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  • Although this was my first experience as a patient I am basing much of this review on my wife's treatment. I spent my life going to Navy Hospitals. This was the first Air Force Hospital we have ever been treated at. The first problem is getting an appointment. If you are lucky regardless of your issue two weeks is the earliest you can be seen. The norm is three weeks so got lucky for this visit. When the wife had an issue last summer we were forced to use the emergency room 4 times since she couldn't be seen by a Primary Care Doctor. Our so called Primary care doctor has never seen my wife even for checkups after being hospitalized. She called once 9 months after her hospitalization to ask how she was doing. Everything is slow at this facilty so a day can be spent for just a check up or follow up. I am so concerned I am now looking for an out in town doctor as I don't want to risk my families health. They are admittedly understaffed and there in lies the problems with this facility. As retired vet in order to be in Tricare Prime I have to use their clinic or use Tricare Standard and pay allot out of pocket. I am now feeling that it is worth the money to get away from the ill run facility. I was always told the Air Force takes good care of their people. That must be a thing of the past. This is the worst Hospital / clinic I have ever encountered in my life. As a 25 year Navy Vet and Navy Brat my life was spent around Navy Hospitals. I must say the Navy would not put up with this VA like embarrassment of a Hospital. I would give this one star but bumped it up for the kind staff. The docs, nurses, receptionist and EMT's make the best of a bad situation. Hopefully I will find a good out in town Doc soon. I am going to discuss with the local Congressman my concerns with how patients are treated at this facility. I hope to help make things better in the future.
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