Check your receipts. I bought a three pack of canvas storage bins (which also come in singles) and she (who was training someone!) Scanned the one tag three times!! So I was charged triple the price of something that was supposed to be on sale. I went back a couple days later and the guy at customer service was very helpful. He quickly and easily put the money I was owed back onto my card. I gave it a 3 because I did have to go back for a price adjustment that could've easily been prevented.