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  • Chipotle is one of my handful of reliable go-to fast food places that I regularly go to -- at least once a week. I usually go to the chipotle at Arroyo Crossing. I went to the Blue Diamond location yesterday -- my second time at this one. While the food was the standard high quality Chipotle fare, the service was the terrible. I was at the chipotle around 3:30 in the afternoon. The restaurant wasn't busy. There were maybe 5 staff behind the counter hanging out. I noticed when I went in that a couple of the tables had not been cleaned. The guests didn't bus their stuff so there were paper bowls and drink cups etc. seemed strange that the tables hadn't been cleaned when the place wasn't busy and there were workers standing around. The severs were not friendly. No smile, no greeting. The woman who took my order seemed like she was in a rush even though I was the only person in line. I was telling her my selections and she started to put a spoonful of sour cream in my bowl even though did not ask for it. I had to stop her. The cashier was stone faced and dismissive. I saw many reviews that referred to this location as the "worst" Chipotle. I concur. I would give pretty much any chipotle I've been to a 4 or 5 rating. But not the Blue Diamond location. They seriously need to get their act together.
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