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| - This is my first 1-star review. It takes a lot for me to rate something that low. Checking past reviews, it seems this place has gone downhill in late 2011/2012, because ratings were almost all above 3 stars before then.
Unfortunately, as my first Korean BBQ experience, this whole thing was bad. My party of two was seated by a waiter who couldn't explain how the whole "Korean BBQ" system thing worked, because his English wasn't adequate. The menu is written in badly-punctuated English, also adding to the confusion.
Service took forever. After ordering the meats, we moved onto Sushi, and that took another eternity. The waiter didn't understand we'd actually ordered Sushi earlier at the beginning of the meal, so it never came. We had to order again. I asked for a water refill, which never came, until more food was delivered. The chicken had too much cuts of fat in it. Our waiter never asked us how our meal was, and never came around when he didn't have to. Upon the sushi's arrival, I asked for soy sauce and wasabe, and he looked at me like no one had ever asked for that before. The teriyaki chicken sushi was too salty, and the avocado-cucmber's roll was too tough. All the rolls were cut into piece too big to eat properly, so they all fell apart upon consumption.
By the end of the meal, we didn't even receive our cheque. Our waiter was nowhere to be found, and we had to go up to the register to pay. I couldn't get out of here fast enough. Never again.
Also, what is with the horse racing channel on all the TVs? Are the wait staff placing horse wagers in between serving customers? Maybe that's why our orders were so slow.
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