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  • I hired Fetch to care for our pets while we were away for a week. I was assured during our initial interview that the service providers would have no trouble caring for our multiple animals. Unfortunately, that did not prove to be the case at all. It was a nightmare: Our first day away I received a call informing me that my cat would not receive her time-specific medications because the caregiver had run out of time. On another occasion I was informed that my dogs were medicated at the wrong time. When we arrived home from our trip, we found that expensive medications that have to be compounded were placed in the wrong container and had been dispensed after the mix-up; resulting in a very dangerous situation for our cat, and a very expensive replacement of medications---the cost, of course, our own. We also found that our chickens' coop had not been cleaned (probably the entire week), and was embarrassingly filthy. I'm surprised there were no complaints from neighbors. Additionally, their three water dispensers were all growing algae from lack of being refreshed. After I complained, I received one call apologizing and indicating that I would receive a partial refund--but of course, two weeks later, that hasn't happened. We have, however, changed all the locks on our doors. In short: If you like your animals at all, and wish to receive the services for which you're paying, run away from these folks as fast as you can. Their inadequacies aren't just disappointing, they are downright dangerous.
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