I loved taking out the shish taouk from this place until recently.
Service: first of all, the lady at the counter is rude as hell and very selective with her customers. It's as if she gives good service to those who speak Arab and gives the absolute worst service to anyone otherwise. Like I said, I order my food here quite often. For example, my shish taouk would take 20 mins average to prepare. Last time I went there, she told the kitchen staff to give me the shish taouk that was already prepared long before my arrival in Arab. When I said that order wasn't for me, she said ok when I proceeded to wait for my usual 20 min order. What the hell.
Food: used to be delicious. Now the meat is bland and undergrilled. It lacks charcoal flavour and the pita wasn't even toasted to the usual crunchiness. They cheaped out on toppings and sauce as well. Huge disappointment coming from my Go-to food joint.
I give it a two star because I still haven't tried their deli market stuff.