Not a big fan of this location. The parking lot is always full despite the mall being nearly vacant. I always have to wait for a table here even though it is never at capacity. Service is not terribly friendly.
On a food basis, I would give this place 4 stars. I've got my favorites like the Lola Burger and Stadium Style Brat and the Vanilla Bean Apple Pie Bacon shake. The food is good but the menu never rotates and the Gestapo developed rules for efficiency. No substitutions, the food will all be served at the same time (no appetizers) except the shakes which come out first and not with the meal.
If you're looking for an inexpensive, local place to take somebody, it's good. Go for it. If you can, go to the Strongsville location for a better experience and the same food.