Customer service starts with a call and that's why I am giving 5*
I did call a few body shops in my area asking them about my small repair for my 2006 Mustang, I was pulling out of my garage and my mirror popped off. I was beside myself because the drivers mirror is used all the time. Safety is important.
So with Drew Brothers, I sent them two pictures one of the mirror and vend # got a price and we agreed to drop it off in the morning.
Walking into the shop I felt very comfortable, friendly people and very clean. I also said I will need to call a cab. With a response no need we will be glad to give you a ride home.
So I paid in advance $150.00 for parts and labor. Awesome price my husband and his buddies said it be $300.00 at least!
Note I am in service business too and was booked with clients all day. So not knowing I could be back when they closed I said leave the key in the car.
Once again they offered to deliver my car!
They did arrive at my business at 4:00 with my car cleaned and shiny inside out. Even my coffee cup I used that morning.
To top it off the girls noticed my left tail light was out and said they would be gladly to put a new one in! I said thank you my husband said he was going to do it. (He did)
Yes this is the place for me and all my friends too.