I find all Fairmont Hotels are very classy. This one is as well. The rates were surprisingly reasonable. And the room we got was fully renovated. It's large with 5 restaurants attached and many shops and lounges. The staff is very helpful and professional. We loved it here.
The staff is amazing, polite and accommodating. They offered slippers and free water. They gave us extra cream and coffees.
My wife gets migraines and so didn't want to use the scented soaps and lotions provided in the room. She requested an alternative and they were very accommodating. They definitely treat their customers with class and a smile.