Quick service. Line ups move very quickly. Effecient too. Hand drying is hit or miss. First two times through the system, great drying job. Last time? Not as good. It's kind of hard who to figure out who to tip because they kinda swarm the car for the drying process, but there is a large red wooden box near the exit marked tips. I dumped a couple of toonies in - but it is easy to miss if not looking for it. A bonus is that every time they hand dry your car, they are using fresh towels on your car