I love Rosati's...price is a little higher than some other restaurants, but you get what you pay for. Last night I ordered delivery from this location for the first time and the pizza showed up pretty rough - delivery guy must have been going for speed; about 1/4 of the pizza had folded up over itself. I posted a picture on their facebook page and got an apology in a few hours and a call from the owner the following morning. Jason (the owner) made things right - this is how a small business should be run.
PS the portion of the pizza that did survive was delicious :)