You would think I owed this place $800 or something! I've never been late for a payment but yet everytime my payment date is coming up they call me and my father who lives in Connecticut by the way! Then the day the payment is due they are calling me and him again! It's stupid!! Not only that but they don't communicate with each other I had auto payment set up so I was wondering why they were calling me about a payment that I wasn't late for.. The lady said I didn't have auto payment set up so I told her this was an inconvenience and I would pay before the end of the day... 20 mins later I get a email from RAC saying my auto pay has been removed and a second email saying my payment was denied!!!! So after I sorted all that out and made my payment I thought I wouldn't be hearing from them again until my next payment but NOPE!! They call again a week later saying I owe! I put down on my paperwork that I was paying every two weeks on payday! Supposedly the person that helped me make my last payment only charged me for one week and now they expect me to come outta pocket and pay the rest! Uh no! So anyways just buy your own washer and dryer if you don't feel like being harassed all day and dealing with a bunch of dummies... Washer and dryer works great though