The food and atmosphere are still very nice, but the service has declined over the past few months. Most recently the person just said "next in line" and then seemed to be unnerved if you ordered outside of his normal script. They also ditched the compost/recycle option in favor of just a general trash can. They also used to bring water and a treat when you brought your pup - that nice touch is gone, too.
Hopefully things don't continue to decline as they've started to franchise.