I never write reviews but this place left such a bad taste in my mouth. I went to the Jim Gaffigan show at comerica theater on Dec 3. I arrived well before the show was supposed to start, however when I arrived I discovered a huge line wrapped around the building and all around back to the front. The show was supposed to start at 7 and it appeared that nobody had even been starting to let in till about 7. By the time I got in, the show had been going for some time. I paid a lot of money to see this show and paid plenty of service fees for a venue that lacks respect for its guests. No apology was made by staff and was never offered any sort of compensation. The show should
have been delayed, yet it wasn't. In addition, there were no staff assisting guests to their seat locations. No staff was anywhere in sight. Luckily I had been to this venue before because I knew approximately where my seats were located. I truly felt bad for the people behind me because there was a LARGE line behind me.
Then when the show ended it took at least 30 to 45 minutes to get out of the parking garage (that I also paid money for). I was at a complete stand still for at least 30 minutes. I am completely appalled at the service (or lack thereof). I will never come back to this venue unless some sort of compensation or reimbursement will be made, and then I would consider adjusting my review. I've never encountered a venue that had such poor service!