I think the biggest thing Uncle Maddio's has going for it also happens to be its biggest downfall: the speed.
I showed up with a few co-workers during the lunch rush, and despite the long line they were very efficient at taking orders and getting everyone through the line. The pizzas were also delivered very quickly to the table, probably after only 5-7 minutes. While I was really impressed by the speed during the lunch hour, I think it definitely affected the quality somewhat. The pizza crust is thin, which I love- if done right, but Maddio's thin crust doesn't hold up to the amount of toppings and you end up with a thin and flimsy piece where your toppings are likely to fall off. I was also disappointed in the amount of cheese they gave me and they were very inconsistent between the amount of sauce and cheese given to me and my co-workers. They also piled the toppings in the middle of the pizza, which provides a few awesome bites that are really cheesy and loaded with toppings and some that are floppy dough and sauce only. The tomato basil sauce was okay but I was definitely happier after topping with some oregano and red pepper flakes to give it a bit of flavor that it lacked. I topped my pizza with jerk chicken, sauteed peppers, and portobello mushrooms. The mushrooms and peppers were what you would expect and were decent, but the "jerk" chicken was bland and definitely not as spicy or flavorful as I expected.
I was pretty happy with the service since the workers were nice and were pretty efficient about everything, but the pizza quality just wasn't top notch.