I've been coming to this place for years and it's really starting to go downhill.
I went and had a blah experience, so I decided to give them another shot and see how it went.
I walked in and was greeted, I asked for a fill and pedicure. They were all sitting around playing on their phones and watching tv on their ipads. They took me for my pedicure first. I've had this particular person and she's better than some but the polish job was awful, it's uneven and bumpy and some of the nail isn't even covered. Also, there was really no massage at all, even though I paid for the deluxe pedicure.
After my pedicure she told me it would be about 40 minutes until the only person that can do fills could do my nails. Apparently the other 3 people couldn't. I told her I couldn't really wait and that if she knew this was the case, the fill should have been first so that way I wouldn't have to wait because he took another walk in as I was getting done. It made no sense. I told her I was actually wanting to remove the acrylic and do a gel manicure.
I ended up getting the acrylic soaked off and still having to wait for the same man - apparently he's the only one that does gel too? He was snarky and rude. He burnt my finger with the drill and then drilled my nail so my much it burned my nail bed. He continued to go over it even after I told him it hurt. He then applied the gel and kept shaking his head that the color was too light because my nails were so thin from the acrylic. I told him it didn't bother me that you could see some of the white. He kept shaking his head saying it looked bad. I told him it was fine.
He continued to do coat after coat. I told him several times I had to leave and that my nails were fine and that we needed to get to the top coat. He told me I should use another color that is darker and brought it over. I told him I didn't want pink glitter and the color I picked was fine. He said they looked bad (again) and then yelled at me and said - BUT YOU WOULDN'T LISTEN. I asked him again to please get to the top coat because I had to leave. He then wiped the gel off one finger and started over because he said it looked bad. So after a basecoat, 6 coats of pink gel polish and a top coat, the gel manicure took over an hour and a half and I was yelled at.
It's safe to say I will not be returning. I don't need to be yelled at when I'm paying someone to do my nails.