Sure, it had potential. And the ambience and fries were great. But that's where the fun ended.
Absolutely terrible customer service. The server hated that we were sharing our starters - it's a pub lady! Took away the starters angrily even before we were done. Then they forget our second order of fries for a long time. When my husband follows up, they land up with two orders of fries instead of one and argue that because we asked about it twice, we ordered two separate fries! She also seemed to be taking our drinks orders with multiple sour expressions which would have been funny if it wasn't rude.
By then we were fed up and only the two most hungry people ordered mains. The rest of us decided to wait and go elsewhere because we were out to have a good time, and ill-tempered servers were not part of our good time. The server seemd mad that only two people out of six ordered mains. And since our reservation was at 6 p.m., why the absurd behaviour over the mains? For the mains - the lamb curry was decent. For the roast beef sandwich - they assumed that the person eating it wants it rare? Even when it's not mentioned on the menu that it's rare? My husband left all the meat - he dislikes rare meat - and ate only the bread. That's rather expensive bread at $18.
This place is too expensive for such pathetic service. I understand some of the food is good. But having such terrible snobbish attitude at an over-priced pub is not justified. There are a million expensive retaurants with great food and service in Toronto. I for one am never entering this one again.