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  • Went in to finish up my carpet purchase. It was painless until it came time to Check out. I was brought up front to finish the Check out and handed over to someone else to complete the process. All-in-all it was about a 2 hr job from When I walked in to order to When I Walked back Out. Originally we were told that the install dates were about 2 weeks out and someone would be calling me for an install date. Two weeks later I called to check on an install date and was told my order had been cancelled. WHAT?!! Turns out that the different carpet ordered for a porch was canceled in error. They did offer 50% discount on the porch carpet which was a small room and Consisted of a price about $50 less. install date was 4 weeks from the order date. I received a phone call one day for The house carpet and received a call the next day for a different install date for the porch carpet. I asked them to please install all the Carpet on The same day. Installation day arrives and I received a call telling me they were loading up now and would arrive in 15-20 minutes which turned into about an hour later. Maybe they stopped off for breakfast?
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