I came in on Saturday to get my nipples pierced, the man at the front was friendly, as was the women with the dreads. The wait was super short for being a walk in, about 30 minutes. Dianna, the women who pierced me was SUPER friendly, gentle & knowledgeable. I've always passed out when getting a piercing so I did end up passing out but they were super sweet & knew exactly what to do. They gave me some cool rocks & an ice pop to help me rebalance. I'll definitely be back for all of my piercing needs.