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| - I've been in and out of this place for the last 2-3 years since I work so close to it and little has changed. Well, everything except for the staff who may as well change every other week explaining a lot about the service or lack thereof.
Moto is run by both pretentious and puerile people who make the tragic mistake of thinking that they are either clever or fun. They are neither. Their menu is only half as ridiculous as their thinly veiled tantrums between employees about customers and co-workers. Well, depending on which menu you get, because a lot of their best puerile antics are in the phenomenally stupid act of hiding their food from their customers.
No joke, any one menu you see is incomplete because you have to get their "secret" menus to see what they really have. Often these same menus are woefully inaccurate anyway making any one menu pretty useless overall. You may as well cross your fingers when you order. My eyes rolled so hard they nearly popped out of my head when the staff explained this fun gimmick to me.
They burn through waiting staff like the place has a revolving door, so an all-too frequent sight is a woman sobbing her eyes out just outside the building because she got fired. Sometimes, if you're lucky, the boss will be out hollering at them making it even more attractive. Yeah, I want to eat THERE; where the women cry.
For the record, these guys bought a closed Japanese fast food restaurant (Formerly a Shogun Express), peeled off all the surfaces and then painted bricks red as they broke the lights making it incredibly dim to give it that east coast "this place is condemned, but eat here anyway" sort of look and feel.
You know what they say about eating in a low-lit environment, right? The prices are roughly on par with the vastly superior RA Sushi restaurant, but because they're both pretentious and puerile they will arbitrarily decide to tack on gratuity at a whim as well as various "taxes" to punish customers.
I'm not kidding. I observed a guy who got hit with a "Geek Tax" for bringing in his child holding a McDonald's cup, he was less than happy for the remarkle expense for a bowl of Chicken. I asked about it later and they explained that they fine people for various reasons and sneak it onto their bills.
It's not a great place to spend time, but since you'll be waiting FOREVER for food or drink refills anyway, you'll also come to embrace the ugly, uncomfortable furniture, which is meant to compel you to leave. So it's ironic that everything takes so long.
The food is schizophrenic in its spastic variety and its minuscule sushi portions and variety (and stupid list of in-restaurant rules) are pathetic. The management is barking mad, the servers can't juggle tables and the prices are as reliable as the unreliable menus.
If you MUST try this place, try to do the take-out service if possible. It's the only way not to be disappointed. Eat in at your own risk. I don't drink so I can't speak for their alcohol, but I hear their beer selection isn't bad.
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