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  • I have to say that over the last 2 or so years, things seem to have changed quite a bit. I take quite a few medications, including 2 insulins, about 10+ different pills/capsules, and prescription fluoride. The insulins, fluoride and all short term medications- I get refilled at a local pharmacy. All maintenance medications I get from Rightsource. There is no problems or issues with the delivery as long as my one doctors send the prescriptions right to Rightsource promptly. My docs are now familiar with Rightsource, and I can assume vice versa, and there is almost never any problem with my medications or their delivery to my home. It occasionally took more than the 7 - 10 days, even on up to 2 weeks or more to receive my meds, but I should say that this delay is the exception rather than the norm. It took me a while of calling to ensure their proper receipt of the prescriptions from the doctors to "establish". In the past, I have had an issue with making sure that Rightsource had received my scripts from the doctor. I have been told that either the doctor did not send them, that they would "look into it" and to call them back in an hour only to be told (by their service) to call during "regular hours" to talk to someone, or that the doctor's office HAD sent the scripts but not to the right place (since when do items faxed to a specific location's fax number "not always go to the right place"???!!!!!!!!). Due to what I would LIKE to think are better business practices, I currently no longer seem to be having any kind of difficulties, aside from what I will call "mildly sluggish" shipping. However, my orders/refills currently always have the entire order included as expected. As a P.S. (post-script), they seemed to be having a problem with my declining a review of my medication profile. They kept calling and calling about doing one. My insurance said it was not mandatory, so I turned it down. I do not need to review medications that I have been on for almost decades.
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