I was very happy with the product, service and the knowledge of the owners (family owned) of the Water Station. I went today for the first time and they were so helpful and gave me many ideas of how to drink alkaline water. Right now I am dealing with GERD and erosion of my stomach lining. I will definitely be returning to the Water Station. I noticed that you can also purchase water outside of the store using a credit or debit card after the store has closed.