I love the rugs and the prices I just got! What I don't love is the customer service! And what's worse is that it was by the General Manager, RIO! RIO I'm sorry if you're overworked and underpaid but you work in a store and if the owner only knew that you're chasing customers away like you are, you might be outta work! I bought the rug even though you didn't want to show it to me, RIO, Because sometimes a deal is just too good to pass up!