Absolutely DO NOT recommend this company. I ended up with this company through my Home Warranty and at this time, do not have a choice to switch to another. I am not one to run and rate companies online but this company has made sure that I get a good picture as to the way they handle their business. They are extremely unprofessional, unaccountable and ill equipped to handle summer peek service requests. Their manager was extremely rude and staff is not on the same page at all. Since the beginning, I have had to place calls for service, request status on parts, requests for scheduling, etc. Oh, to make matters worse, the manager lied to me about the arrival of equipment for my unit and he made sure he threw in a special insult to me while I was on the phone asking for answers/expedited service. I am only rating them online in hopes to save others from having to deal with them. Please go elsewhere and save yourselves a headache. They need better systems in place and to adequately train their staff. At present, with what they have to offer, they are a disservice to the valley.