This place is awesome! The bad reviews may have been when it first opened or from people who haven't socialized their dog. We live in California but come to Henderson three or four times a year to visit my mother in law. In the past we have to either board our babies at home or take them with us and stay at mother in laws. In the winter it worked out because she has an awesome dog park a five minute walk away but most times it is too hot. Now we found Henderson Bow Wow! We were able to take our two dogs, one big, one small, and get a free all day evaluation. Our dogs loved it and were tired out from socializing. The next day we brought them back and boarded them. We spent morning with mom and evening on the strip and our babies were cool, happy and taken care of! The website is very clear; they do a thorough evaluation and it seems like they have all dogs safety and health in mind. We will definitely be back!