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| - Delicious food, terrible service & meh atmosphere.... I was invited to brunch here with a friend who had heard great things about the food. It's a Monday morning, casino is not packed but there's a little wait, which wasn't bad.
First thing I noticed when we sat down was HOW LOUD IT WAS. The walls and floors are concrete and brick, so acoustically, the music echoed everywhere and we had to talk at a much more elevated level than normal... Every time the kitchen filled the utensils it added to the noise with so much banging. I can't imagine eating there while hungover, it would be like hell.
Our waitress was super slow and didn't do any of the basic things you'd expect from a breakfast place- she never brought us cream for our coffee, when we finally asked it took over 10 minutes. When my friend asked to have the whipped cream for her pancakes on the side, we practically had to spell it out, like she had never had anyone ask this before. She failed to bring any butter to the table after the pancakes were served, it was an hour after we ordered that we were able to finally flag someone down for it. She didn't even bother to mention that the syrup was already on the table, tucked away in the corner next to the wall and looked at us crazy when we asked for some even though we told her at the beginning that it was our first time there. At the end of our 2 HOUR breakfast (seriously....) I asked for 2 to-go containers, of course she brought only one. My friend asked for a separate container to put some whipped cream in, again, blank stare. I finally got pissed and said, "can you just bring a separate container for the whipped cream?!?" What did she bring us? A container full of brand new whipped cream! (We just wanted the stupid styrofoam bowl!)
We were giving the server the benefit of the doubt because it was so hard to hear clearly in there, but after all that, she's just a flat out bad server. Even with the food being so delicious, I highly doubt I'll go back for a long time. I have better things to do with places much closer, better ambiance, and better service with comparable food.
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