The box that the pizza, calzone, or stramboli will be delivered in will say "fresh hot pizza" rest assured this is a lie. The pizza may have a slight warmth to it. Expect garlic bread/ balls to be pretty cold and hard. I now understand that the foil around the marinara sauce is too keep it cold. (sarcasm).... The extra star is for the chocolate cake..... It was aight..... but yeah...was pretty disappointed.