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  • A friend recommended this company as they had given her great service and also a friend of her's used them as well. I wanted to finally replace my ancient AC and had been saving up for quite awhile. It is a scary proposition to blindly hand some company a lot of money and hope the unit you get is sufficient and that you get your moneys worth. I collected 4 bids. Some companies that are reviewed highly on Yelp just wanted to tell me on the phone "for what you want, it would be about 7K and if I wanted they could come out and give you a more accurate bid". At that point I crossed them off of my list because they obviously don't get it, that was exactly what I was calling for was a bid for a new AC. They were just too lazy and didn't seem to need my business. Alan from Elite came out to give me a bid. He was professional and took his time explaining everything I asked about. He had just came from the Trane factory in Texas so he had a wealth of information and really endorsed the product he was selling. I asked my girlfriend about Trane AC units as her brother has been in AC forever in Denver. He told her to tell me that they are the Cadillac of AC units and if I could get one for what Elite was selling it for get it, i would not be sorry! The guy from Elite who makes the outside duct work came over and did measurements on the roof and within 36 hours there was a new AC unit up there. The install team was totally professional, timely and polite. Here at 9am done by 1130am, wow! They cleaned up after themselves as you should expect. They did a follow up appointment to double check the install/ unit a couple of weeks later and a free duct cleaning. Both of those service men were also professional. I haven't had any issues making appointments they are available and the secretaries have been polite. As you can see I have nothing but positive comments regarding Elite. I love my new unit it is quiet and I honestly can't wait for the heat to see how much my bill is going to drop since I got rid of that antique AC! Thanks Elite!
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