So I found this dentist for my kids because it was the closest to me but as soon as I called I was put on hold about 4 times until I hung up & had my husband call to make an appointment. When we went to our appointment everything went good until we were sent to sedation surgical dental I had my appointment at 9am & it was 11:30am & we were still waiting so I asked the front desk lady how much longer it would take & she had me talk to dr ponce that doctor is a bitch she was very rude I left the office super mad to the point I wanted to cry never going back again & I filled a complaint against her.