Yeah, this place is bad.
But not frustratingly bad. It's a strange experience. The cheap "gourmet" breakfast is anything but. Cold damp potatoes, vegetables obviously cooked the day before, and the toast- they gave me the end pieces! But the eggs were ok and the coffee hit the spot.
Service was...the latin uncle kindly convinced me to use debit because the cost for credit cards was too much. So I PAID FOR THE .65 cent charge.
The trip to the washroom is a must. There's a Area 51 access door you have to go through (check for the flashing light for a go), the spacious empty halls filled with doors for godknowswhat, and the soap filled in the ketchup bottle.
And is it Kensington's or Kensington?