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  • When this franchise first opened at 7th Ave and Bell my wife and I had their white meat meal which was two breasts. The meet was very dry and the batter was so crispy it was a tooth cracker. We figured it was first week training and settling in. Tonight (11/01/2017) I thought I'd give it another try. There was one cashier working at the dinner hour and I had to wait at least 8 minutes until I could place my order! I ordered the 2 piece white meat mix and the cashier was kind enough to volunteer that would be a breast and a wing. Since when is a wing considered white meat? My surprise earned me 2 breasts which was better by far. Standing to the side for my order after a couple minutes the clerk advised me they only had one breast left and it would take 7-8 minutes for more breasts. Dinner time, maybe 3 diners inside and 2 cars in drive-thru and they are out of breasts! I cancelled the order and walked out. There must have been 5 workers in food prep, 2 workers tending to drive-thru and ONE cashier for waiting customers and she also had to assemble the orders for the inside diners. A lousy run store, lousy customer service and for all I know the chicken would have been equally poor. Obviously the dinner time is not the time to be there and KFC need not worry about the competition.
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