Ken always did an awesome job with my gel manicure, but after Lynn "went on vacation" my mom and I, who had been regulars for a long time had to stop going. We have struggled with the dishonesty with them, and the taking walk-ins over appointments, but still they did a great job and it's very clean so we kept going. Especially since it's so hard to find a good salons nowadays. But the last straw was when Lynn just left one day, she had apparently sold the salon and was never coming back. My mom, who only had Lynn do her nails, didn't even know what to do. Then, I brought one of my students in my special education class to get her nails done, and they treated her horribly! Trying to up-charge her for getting sparkles on her nails ($10 for sparkles??) and this was even after I had explained to the nail technician that if there was going to be any change in price to tell me... but obviously they just didn't care! They were just mean and it was so disappointing to me.