We came around 6pm and managed to get the last 4 seater table. People started piling in and there was a line up by 630pm! Lucky we managed to snag a table before the rush came by! The table was dirty, and I made a comment which the worker then started wiping the table. She did a thorough job but she was slow doing so...
Service was pretty slow today, only one worker (the same lady who wiped our table) and I havent seen her around before. My mom said she started about 6 months ago. She was obviously over-worked and leading to a slow service overall... people who came before us were still waiting for their food and teas. She even forgot some table's beansprouts (which they usually give before the food come) and that table had to keep asking for it.
We had to wait a bit before she popped out of the kitchen to take our orders, and for our orders to come - it took another 15 minutes. So overall the wait time today at Bong Lua was pretty long and definitely made me feel annoyed.
My mom did the right thing by just going up to the counter to pay for the bill - because who knows how long it'd be just to get the bill and then wait for them to take the bill away.
Food was splendid as usual, but I feel like they gave less noodles this time around. Less noodles, and definitely more meat! I also wish they put the chili oil on every table because I much prefer that over Sriracha :( !