Let's just say that the employees need to go through a re-training. We get our food, and most of us are out of the water that we initially received. We ask the server (not the waitress) for water, but it never comes. Now we are completely out. We grab another waitress - not ours because why would ours come back - and ask her for water. 10 minutes later she comes back - with one glass - for a party of 4!!! We finally get our waitress to bring water. She finally does - but no lemons this time. I guess we are being punished. Seriously, if employees have time to stand around talking, then they have time to grab pitchers of water and refill glasses.
I know there is no money in water, but it's all about customer service. We were all obviously done with eating, and had been for a while, and I catch our waitresses eye. She says "oh, do you need something". Yeah, like how about your take our plates, offer us dessert and our checks??!