Went in recently to get a new driver's license. Had to change my last name now that I'm married, what what! The first time I went I had the ridiculous notion that I could be in and out within 40 minutes and still make my lunch date, Didn't happen and I had to leave A1082 behind. Second time around I came prepared with my Starbucks and a good book. ONE HOUR LATER I was called up. Zero attempt at customer service here, the guy manning the check-in desk was much nicer to everybody. Asked to sit down again and wait some more before I could take my pic.I'm so happy I hardly ever have to go to a DMV.