I have been disappointed in Panera in the past but thought I would give it another try. It was terrible. The Tuna on toast was heated like a panini and the tuna ran out of the bread when you picked it up. I returned it and the manager nicely said he would have another one made and toast the bread first. It still had runny, messy tuna. The apple that came with the lunch was old and tasteless. Overall a big Zero!