Absolutely disgraceful service.
We ordered two orders of fish tacos and after waiting for what seemed like forever, we decided to ask about our order. After the waitress checked, she said the cooks didn't make them because they didn't know they were part of the late menu (they have a different food menu late, and apparently the cooks don't even know their own menu). So we said okay and continued to wait. One order of fish tacos eventually arrived (2 tacos), and we assumed the next would follow so we each ate one. However, after waiting for another long time, we asked about our order again they said that they forgot we ordered two.
Not only did our food come really late, we only got half of it. At this point we voiced our disappointment. The manager then came out and spoke with us and gave us a half-assed apology and still made us pay for the order, which cost $12!!! Any reasonable food business would of taken care of that meal for free. They chose $12 over customer satisfaction and losing customers for life. And not just us because we will definitely spread the word.