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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Aaron came out and took a look at our AC unit, as it wasn't working. He took great time and attention to troubleshoot the issue. He spent 20 minutes talking to us about the issue and our possible options. Precision wasn't the first company we called, but it surely will be the last, because they were great. ---------------------------------------- Updated review a week later: ---------------------------------------- We had another company that was referred to us from a friend. That company came out and took a great deal of time troubleshooting the issue. Precision Air recommended that we NEEDED a new unit. Our unit is only 4 years old. The other company found the root cause of the issue, and it was not the unit itself, but a value that was creating a blockage. Precision Air also told us we didn't have enough coolant to run the unit. Again the other company actually checked to see how much coolant we actually had, and then added in the amount of coolant we needed. That ended up being about a half a pound. Precision Air was recommended a $8000 cost to replace our AC unit and add coolant. None of that was the case at all, and the total cost to get our AC running again about about 15% of that cost. I feel I was purposefully mislead to get more money out of me. Upon further investigation, it turns out many companies work on a sales base system. So the service people make the most money if they produce more service. I don't know if that is how Precision works, but they assured us we needed $8000 worth of work, when we really didn't. That isn't good at all! I'm glad we were able to find another company that was honest, experienced and knowledgable so we paid what we really needed to pay, and only had fixed was we needed to be fixed. It's not cool when companies mislead people just to get the most money out of a customer. That is what I feel Precision Air did to us now that everything is said and done.
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