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  • Finally tried Casanova Brothers last Saturday and unfortunately I was severely disappointed. About 5 minutes after placing our orders, our server came back and told me they had run out of what I ordered. Very surprising for ANY restaurant on a Saturday evening. So, I ordered something different. When our meals arrived (about 20 minutes) it was my original order. By now I was looking forward to what I ordered as the replacement - and the pasta on the plate was cold. After another 5 minutes or so, I finally got the server's attention to remedy the cold pasta. The server just shoveled my entree off onto an appetizer plate and went back in the kitchen. Most professional places would take the entire plate back. I was just left there. About 15 minutes later, after I was done with my entree (didn't want it to get cold too), my pasta reappeared - just penne with sauce. I didn't think it was rocket science to prepare pasta and sauce, unless you were a sushi restaurant. The owner stopped by to see how it was going and I told him. He seemed to not care in the least. Also tried the pizza. Coming from New York, I am very picky about my pizza. I would rank it better than Papa John's but worse than NYPD, which I already graded very poorly here on Yelp. I will say the garlic knots weren't too bad, but a little under-flavored and a little raw. Granted - they comp'd us one of the ordered of knots - and it wasn't even the one on my bill! Throughout, the service was horrible - long waits, poor communications, difficult to catch our server's attention - you all know that drill. Very poor service, lack of quality, no communication, I will be crossing this Casanova's off my list for future visits. Best to stick with Venezias for pizza.
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