I scheduled an appointment for an oil change online. Typically they offer the MultiPoint inspection with them but I was on lunch break and couldn't spare the 2 hour wait. When I arrived the check in process was quick and the staff was friendly. Nearing my hour deadline they came out making recommendations for service. I passed on those for the time being and I appreciated the fact that they did not then begin a sales pitch. A few minutes later my car pulled up our front, I paid and was on my way. Would definitely return.