I have to go with 2 stars because the food is just terrible. I've yet to try any food I like. The chicken is a ground chicken patty, not grilled chicken, which is gross. The burger I had medium well was charred black and dried out- I attempted this order on two separate visits before giving up. The only edible food I had was the prime rib sandwich and even that was worse than TGI Fridays. The milkshakes deserve about 10 stars but I can't write a fair review on a burger place when the burgers are awful. I don't understand the hype about this place at all EXCEPT with regard to the milkshakes. I've tried a few but s'mores is my favorite!