People in the heights go freaking crazy for this place. I have to say, I never really understood the draw. The food is good. The service is usually okay (I don't blame the wait staff...this place is ALWAYS swamped). It is a family type place so there are usually a lot of little kids running about and babies crying. That usually makes everyone tense.
I just don't think it is worth going out of your way for.
Downside:
Cash only.
It is in a strip mall on a busy street so the traffic always makes me tense.
Lots of kids. (I guess that is a bonus if you have kids).