We moved into these luxury apartments summer 2013 when it was still called and managed by Paddock; it was a 5 star. However, ownership and management changed to Century Springfield Meadows and it dropped to a 1 star. The two ladies at the front desk nor the company does NOT care about customer service. Maintenance enters your unit WITHOUT a 24-48 hrs notice, which is illegal..and many tenants have experienced this. Someone at the front desk are signing legal documents and does not forward it to the tenants, such as missing escrow check; missing credit cards received in the mail with change in mailing address. Multiple complaints are ignored and acts of retaliation are threatened. In summary, as Century Springfield Meadows Apartments, this place is no longer a luxury apartments...which is a real shame. We will be moving soon.